I just bought this keyboard from Micro Center, and so far its incredibly nice for the price. However it uses an online software https://via.evove.top/ to manage its settings. Which is really cool! Except its pretty buggy in a way where its hard to get the software to recognize the keyboard, and a ton of people on the Micro Center website are having the same issue. I haven’t been able to perfectly reproduce the issue yet, but I was able to get it working on MacOS in Chrome by refreshing the page and clicking the settings button>reset permissions in the Chrome search bar a few times and eventually it just worked. Now it works every time even on full site refreshes so I think the keyboard may have updated itself. Regardless clicking around a ton and changing settings and refreshing will eventually make it work ¯\_(ツ)_/¯